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How rights works on different exports

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Platform Amazon (Classic + global) Vimeo Sling/Dish Roku Orange Magine Comcast Publish new assets If the start date of the asset is >30 days from when it gets to ready state the start day of the export will be set to 30 days from todays date. To prevent this and if agreed with Amazon use […]

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Document

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This area of the tasks are not mandatory to use. You are able to upload any kind of document to connect to an asset like PDF files, other images, audio files and more. There is a default limit of for each file, contact your Stockholm Stream account manager to change the restriction of this limit […]

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Collections

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Collections is used by different platforms in different ways. Right now collections can only be used in Delta for internal use and the result can be viewed in Delta or used by the API of Delta to be used by an external system. Start by clicking on the “Create new collection” button. Name the collection. […]

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Comcast

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Comcast / Xfinity Sync from content: Let the export force a new sync for any updates Test re-publish: Test if an asset are able to publish to see if there is any error before publishing the asset. Re-publish: Full re-delivery of the asset To create a new Series send the: Series Title, Series Description, Parental […]

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Create new series

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See instructions on how to create a movie This video shows how to create a new series

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Delta Glossary

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When working in the Delta system you will come across some specific words. Here are our definitions: Section Term Definition Tasks Media Mezzanine(Mezz) The video file that is stored in the Delta system will be used as a source for the export.  Source file The studio master that has not been confirmed to be used […]

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Brand

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Content brand name: Name of your brand Default content language: Is used in the metadata area to set the default language Default region publishing content: Is used in rights to preset the license when a new asset is created Default business type: Is used in rights when license is created Default rating country: Is used […]

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Edit

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In this area you can edit your company deatils. Company: Add all information about the company Billing: Used for invoicing Video checkin with browser: To use if video files are uploaded from the browser Video checkin from file storage: To use if video files are uploaded on Aspera, FTP or by Stockholm Stream

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Customer

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The admin user can manage new users.

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Contact support

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The best way of contact support is by using the support symbol in Delta, this creates a ticket that can be tracked. Please give us the info that can be needed including intID, URL to page, screen shots and describe the issue. Another option is to contact us by e-mail to support@stockholmstream.com For urgent matters […]

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